0% commission · your number · your POS

Take orders
direct.

Customers order on the number you already own. The ticket appears in your POS, priced, with the delivery fee for their zone. Nobody in the shop types it twice.

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This is what your customer sees

No app to install, no link, no website. The menu opens inside the chat they already have open. These are the real screens.

Step 01

Browse the menu

Items, photos and prices straight from your catalogue. They build a cart inside the chat.

Step 02

Pick the options

Dough, size, extras. Every modifier carries its own price and its own pick limit.

Step 03

Confirm the total

Subtotal, the fee for their delivery zone, the total. All before they commit.

Step 04

It lands in your POS

A real ticket on the kitchen screen, duplicates blocked, status pushed back to the customer automatically.

See it on your menu

Three systems, one order, nobody retyping

  1. WhatsApp

    01

    The order is placed

    On your own number, from the live menu.

  2. Robochat

    02

    Priced and confirmed

    Options, delivery fee and total, before it is sent.

  3. Foodics

    03

    Created in the POS

    A real ticket on the kitchen screen, duplicate-protected.

  4. WhatsApp

    04

    Status goes back

    Accepted, preparing, on its way.

The only manual step left is making the food.

Do the math

Commission apps take a cut. This one doesn't.

Delivery apps typically keep 20-30% of the sale before the money reaches you. Robochat charges for the message, never a share of the order.

What a commission app keeps, monthly

$1,200

Over a year

$14,400

Robochat Growth

$249/mo

At 400 orders a month you would hand over $1,200 in commission. Here the sale stays yours in full.

See what that costs instead

Some orders need a nudge. It sends it.

Two messages fire on their own, both tied to a real order in your POS rather than a generic cart.

Abandoned order recovery

Someone fills a cart and disappears mid-menu. Robochat waits, then picks the same conversation back up. No discount code needed.

  1. Checkout started
  2. No submission
  3. Reminder sent
  4. Order recovered

Thank-you and reorder nudge

The moment an order lands in your POS a follow-up goes out. Nobody has to remember to send it.

  1. Order placed
  2. Short wait
  3. Thank-you sent
  4. Reorder link

Three parts, in the order shops adopt them

01

WhatsApp ordering

Your live menu inside WhatsApp. Customers pick items and modifiers, choose delivery or collection, confirm. The ticket reaches your POS ready to make.

02

Customer campaigns

Message the people who have already ordered from you. Sent on WhatsApp, priced per message, with delivery and cost reported on every send.

03

Live agent

When someone needs a person, your team answers in the same thread with the full history in front of them. Nothing repeated, nothing lost.

Built around your POS

Built around a POS, not a product feed

Generic ecommerce engagement tools connect to a product feed and a cart. Robochat connects to the POS that already runs your kitchen.

Generic ecommerce engagement platforms

  • A generic product feed
  • Extras and add-ons handled outside the chat, if at all
  • A commission on every order

Robochat

  • Synced live from your POS menu, down to categories, pricing and per-branch stock
  • Modifiers captured inside the same chat, submitted straight to your POS as a real order
  • Zero. Robochat charges for the message, never a share of the sale.

What you stop doing by hand

Ordering & fulfilment

  • Menu, categories and prices sync from your POS
  • Orders created in the POS, duplicates blocked
  • Delivery zones with per-area fees, or branch collection
  • Modifiers captured in the chat, not guessed at
  • Per-branch menus, hours and delivery areas

Order updates

  • Accepted, preparing, on its way, as the status changes
  • Far fewer “where is my order?” calls
  • Delivery and read receipts on every message

Campaigns

  • Target by what someone ordered and when
  • Approval and a per-message cost before any send
  • Recipients, delivery and exact spend reported after

People & billing

  • Hand off to a human without losing the thread
  • One inbox for every channel your team answers
  • A wallet you top up, not a surprise invoice
  • Every charge itemised by campaign

Beyond ordering

Everything else running underneath the ordering flow

A closer look at six things running underneath ordering, before you commit: inbox, CRM, campaigns, catalog, reporting and AI, all as they work today.

Inbox

  • A shared inbox restricted to your live-agent roles, with per-conversation assignment and a full audit trail
  • Route conversations to a team or queue, with saved/canned replies per agent
  • Response-time reporting, a live supervisor dashboard, and a one-step AI-to-human handoff

CRM

  • Real order stats on every customer: order count, first and last order date, total spent, average order value
  • A segment builder covering spend, order frequency, recency, branch, category, tags and purchase history, feeding both automations and campaigns
  • A custom-attributes field on every profile for whatever else your business tracks

Campaigns

  • Approval and wallet debit before anything sends, segment-targeted with the same count in preview and send
  • Import your customer list from Excel; every send respects your quiet-hours and frequency-cap policy
  • Per-broadcast, per-country delivery and cost reporting

Catalog

  • Real-time sync from your POS, plus a manual "sync now" button, covering per-branch menus, pricing and availability
  • Choose exactly what syncs: all products, one group, or specific categories, down to nested subgroups
  • Modifiers captured right in the chat, submitted back to your POS as a real order modifier

Reports

  • Customer reports — active, new and churned counts, always current
  • Live-agent ticket reporting, exportable to Excel, plus a live supervisor workload view

AI

  • Free-text questions go through a real RAG pipeline: intent classification first, then a knowledge-base lookup if nothing matches directly
  • Build the knowledge base yourself — upload PDFs/DOCX/TXT, crawl a site, or write custom Q&A pairs

Anyone taking orders, bookings or enquiries

Cafés & restaurants Cloud kitchens Retail E-commerce Car wash Gyms Hotels Healthcare Education Travel Entertainment Pet shops EV charging Beauty salons Lounges Insurance Telecoms Public sector

POS integration runs deepest for food and retail. Everything else runs on the same bot, inbox and campaigns.

What changes on Monday

01You sell where your customers already are.
02Orders appear in your POS on their own.
03Each branch keeps its own menu and hours.
04Every charge is itemised before you pay it.
05You can see what sells, and to whom.
06Your site and POS keep working as they do.

Free tool

Turn any WhatsApp number into a scannable QR code

Print it on a menu, table tent or receipt. Scanning it opens a chat with your number, prefilled with whatever message you choose — nothing you enter here is saved.

Plans that grow with you

Foodics integration is included at every tier, with no setup fee. Every plan covers one branch. Campaign messaging is pay-as-you-go from a wallet you top up, and the per-message price is shown before you send.

Pay annually, get 2 months free

Zero-Touch Ordering

Starter

Take orders on WhatsApp and land them in Foodics, with nobody retyping tickets.

$99 / month

1 branch included

  • Direct Foodics Sync: orders arrive at the POS instantly
  • Full WhatsApp Ordering: catalog, options and modifiers in-chat
  • Automated Order Updates: fewer calls asking where the food is
  • Smart Delivery Routing: zone-based fees applied automatically
  • Hands-Free Setup: we handle the Meta/WhatsApp registration
Get Started

Turn Orders Into Repeat Orders

Most Popular

Growth

Everything that takes the order, plus the tools that bring the customer back.

$249 / month

1 branch included

  • Everything in Starter, plus:
  • Automated Follow-Ups: unfinished orders get a nudge on their own
  • Targeted WhatsApp Campaigns: broadcast offers that drive repeat sales
  • Live Agent Inbox: a real person steps in, full chat history included
  • Customer Audience Builder: segment by spend and order history
  • Import Your Customer List: bring your existing numbers, matched and de-duplicated
Get Started

Scale And Control

Enterprise

Many locations, many numbers, and control over who can do what.

Custom pricing

Branch count to suit

  • Everything in Growth, plus:
  • Multi-Number Architecture: every location on its own WhatsApp number
  • Advanced Branch Routing: per-location menus and ordering rules
  • Custom Flows: conversations and forms as complex as you need
  • Roles & Permissions: control what each teammate can access
  • Priority Support: a named contact for your account
  • Dedicated Onboarding: a specialist configures every branch, number and flow for you
Talk to Sales

Need more locations? Extra branches are just $39/ month each on any plan, Starter included. Billed in USD.

In every plan

  • No-code bot builder
  • Tap-to-start suggestions on your chat
  • Cost shown before you send
  • Duplicate-order protection
  • Send limits and quiet hours
  • Swipeable product cards in chat
  • Sold-out items sync from Foodics
  • Delivery and read receipts

Compare plans

Compare plans
Feature Starter Growth Enterprise

Numbers, the POS, and what you get billed

No. The number you already use can move onto the WhatsApp Business Platform. If you would rather keep it in the normal WhatsApp app, we register a new one for the bot instead.

Get in touch

See it on your own menu

Send us a note and we'll set up a walkthrough with your items, your zones and your prices.

Office

7th Circle, Al Husseini Complex, Zahran Street, fifth floor. Amman, Jordan.

Company

Robochat is a product of Robotack.

What are you after?
We reply the same working day

Ready to take orders
direct?

Talk to sales Start on Growth